Thursday, May 15, 2008

To be or not to be....

Serious questions concerning co-workers.

I have an impossible question that I need answered is this:

When a client goes to you in confidence and tells you that the training course they've been attending has been a complete waste of their time, how do you word it to your supervisor. (Who is also the supervisor of this trainer.)

How can you tell your boss that people think someone shouldn't be training and that they spent $7000 getting here, on a course and hotel only to be disappointed. This client works for a company with offices all over Canada and spends an obscene amount of money on us.... I feel bad. But what else can I do.

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